Hargreaves Ductshop HVAC Trade Counter Gets Refit and Extends Stock for Plumbers, Electrcians and Other Trades
HVAC and building services trade supplier, Senior Hargreaves, have given their Bury ductshop a major refit. Following the lead given by fast food chains they have made their trade counter a drive-through and introduced loyalty schemes to give valued customers better service and more choice. "This is a real revolution in trade retailing," explained ductshop general manager, Phil Johnson.
(PRWEB) October 17, 2004 -- HVAC and building services trade supplier, Senior
Hargreaves, have given their Bury ductshop a major refit.
Following the
lead given by fast food chains they have made their trade counter a
drive-through and introduced loyalty schemes to give valued customers better
service and more choice. "This is a real revolution in trade retailing,"
explained ductshop general manager, Phil Johnson.
Hargreaves has a
thriving trade supplying contractors with ductwork, fans, grilles, dampers and
hundreds of other key components from depots in Bury, Leeds, Heathrow and
Glasgow. Access to the Bury site has been improved. A one-way system allows
contractors to drive in, park up, place their order and wait in the comfort of a
new reception with tea and coffee facilities, just like a car dealers, while
Hargreaves staff pick their order and load their vehicle for them.
"The
new reception is nothing like a traditional trade counter and I am sure our
customers will appreciate the improved facilities," commented Phil. Many
contractors buy their supplies at the start of the day so the new drive-through
at Bury will open from 7am right through to 5pm.
Along with the new
reception, the company has upgraded their computer systems to provide more
information on what customers are buying. Just like Tesco and Sainsbury's,
Hargreaves will be able to look at purchase patterns and provide special
incentives for loyal customers.
Plans are in hand to refit ductshops
throughout the UK. A new depot opening in Liverpool before the year-end will
follow the Bury model and further refits will be rolled out through
2005.
More info: Phil Johnson, Senior Hargreaves, general manager -
ductshops, Tel. +44 (0)161 764 5082 Fax. + 44 (0)161 762 2336 E: e-mail
protected from spam bots W: www.hargreaves-ductwork.co.uk
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Source : http://www.prweb.com/releases/2004/10/prweb168427.htm